Exchanges & Returns

SHIPPING

All orders are shipped from India. While orders are typically shipped within 2-3 business days, orders may take longer due to sale or unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.

RETURNS AND REFUNDS

Returns and Refunds are not possible against any orders
Orders once placed cannot be cancelled

EXCHANGES

To initiate an exchange; you will have to ship your order back to us within 7 days of receiving your order and bear the shipping charges.
Orders can be exchanged for size and faulty pieces only
We ask that you initiate an exchange by writing us at orders@cosmoanges.com within 7 days of the order being placed/delivered
Every exchanges received will go through a quality check by our team and would further be approved/declined for an exchange.
COSMOANGES reserves the right not to accept an exchange if: 
1. The item/s are returned after use 
2. The items are damaged
3. Raised a complaint for faulty product after 24 hours
If you have received a defective item, please share images at orders@cosmoanges.com and our team shall get back to you at the earliest
The exchange once confirmed has to be shipped by the customer with tracking ID sent to our team at orders@cosmoanges.com on the email thread. If the item you received is faulty, we shall refund your shipment charges and exchange for a new one or a store credit.
Once we receive the returned item and post approval, our team shall process the exchange within 7-14 business days
Exchanges can be done for sizing issue/faulty on an item only once
Exchanges are subject to availability. If your size is out of stock, you can exchange it for a different product or we will issue you a store credit; which shall be sent to you over email
The store credit will be valid for 6 months

For any further concerns, please drop us a text at +91 8310837465 via Whatsapp or contact us at info@cosmoanges.com